Privacy Policy

Effective Date: April 16, 2025

At Techvine (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our community website, which provides a platform for sharing content related to MSP/IT automation and engaging in private or group chat with other members.

By accessing or using our site, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We collect information that you voluntarily provide when registering for the community or interacting with the platform:

  • Personal Information: Name, email address, username, and other details you provide during registration.
  • Profile Information: Avatar, job title, organization name, bio, and other optional fields you may complete.
  • Content Submissions: Posts, comments, messages, files, or other content shared publicly or in private chats.
  • Usage Data: IP address, browser type, device information, referring URLs, and interactions with the platform.

2. How We Use Your Information

We use your information to:

  • Operate and improve the website
  • Provide access to features like content posting and messaging
  • Communicate with you (e.g., support inquiries, updates)
  • Moderate the community and enforce our Terms of Use
  • Ensure platform security and prevent abuse

3. Sharing Your Information

We do not sell your personal information. We may share information:

  • With service providers or third-party tools we use to operate the site (e.g., hosting, analytics, authentication)
  • If required by law, legal process, or to protect our rights and safety
  • With other users, when you post content or messages (depending on your privacy settings)

4. Data Hosting and International Transfers

Our servers and operations are located in Canada, and your data is processed and stored in accordance with Canadian privacy laws (PIPEDA). Some third-party services may store or process data outside Canada, and we ensure they provide adequate safeguards for your privacy.

5. Cookies and Analytics

We may use cookies and similar technologies to enhance user experience and track usage statistics. You can modify your browser settings to block cookies, but some features may not function properly.

6. Your Rights and Choices

You have the right to:

  • Access and correct your personal information
  • Delete your account and associated data
  • Withdraw consent (where applicable)
  • File a complaint with the Privacy Commissioner of Canada if you believe your data is being mishandled

To exercise these rights, contact us at [email protected].

7. Data Retention

We retain your information for as long as your account is active or as necessary to fulfill our legal obligations. Deleted accounts will have personal data removed from active systems within a reasonable period.

8. Security

We implement industry-standard safeguards to protect your personal information. However, no method of transmission or storage is 100% secure.

9. Third-Party Links

Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and notify users if significant changes are made.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Techvine
Email: [email protected]